Open with Windows Explorer in sharepoint

Hi Friends,

 

Its a well known issue and I am writing below steps towards troubleshooting.

 

You can come across any of the below issues :

• Documents in this folder are not available. The folder may have been moved or deleted, or network problems may be preventing a connection to the server
• Internet Explorer could not open ServerName web folder. Would you like to see its default view instead?
• Your client does not support opening this list with windows explorer.  
• Access Denied

 

Now lets start investigating it:

 

1. We should first check if browser type is what? It works with 32 but IE 6,7,8,9,10. Note that it will not work with 64 bit IE.
2. Check if webclient service is on in services.msc. Its better if we restart this service.
3. We should add affected site in IE trusted sites.
4. Check if root site collection is created. If not, create one.
5. SharePoint WebDAV have clash with Windows WebDAV service, so stop windows with below steps:

Open Server Manager

• On the left side of the panel click on Roles
• Scroll down to the “Role Services” section, and click on “Remove Role Services”
• Under “web server” uncheck the box next to “WebDav Publishing”
• Choose Next, then choose Remove
• A reboot will be required

 

Above steps should resolve your issues. If you are still facing it, please post it here.